Amherst Chamber of CommerceAmherst Chamber of Commerce

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Strategic Advantage: Generations in the Workplace
Presented by Beth Henry RNBC, MS


For the first time in our history there are five different generations side by side in today’s workplaces. Generational differences impact organizational performance in multiple ways, among them: recruitment, retention, communications, succession planning, motivation/rewards, retirement, team relationships and performance. This impact can be profound, affecting bottom line results; 65% of workers agree that generational gaps make it difficult to get things done at work. This presentation offers insight into the characteristics of each generation and strategies for optimizing team performance in your organizations generational teams. Generational management strategies bridge gaps between organizational and employee expectations.


At the end of the session the participant will be able to:

  • Describe differences between generational frames of reference, traits and values
  • Identify generational hotspots in the workplace 
  • Discuss generational management strategies that bridge gaps between organizational and employee expectations

Upcoming Schedule

There are currently no upcoming scheduled classes at this time.

Class Instructors

Beth Henry, RNBC, MS
Beth Henry
Beth Henry is a professional speaker who works with people and organizations that want to learn skills which are directly applicable to the workplace. Custom design of each program to meet organizational objectives is the unique feature which makes Beth highly effective in partnering with your organization. She presents half and full day seminars on generations in the workplace, stress management, communications, conflict, creative problem solving and customer service.
With degrees in healthcare and certifications in the topic areas she presents, Beth combines knowledge and humor presenting for business, government, education, healthcare and human service organizations. She is board certified in nursing education and held an adjunct faculty position at Cornell University School of Industrial Labor Relations.

Who Should Attend

Appropriate for all chamber members and guests

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