Amherst Chamber of CommerceAmherst Chamber of Commerce

<< Back to Catalog


Crisis Management and Social Media


This workshop gives an overview of why every business should have crisis management training and a crisis plan. A carefully and successfully built reputation can crumble overnight from forces completely out of your control and Bell will explain how to handle it. He will also show how crisis that brings your business to a standstill can be an opportunity for leadership and growth.





Upcoming Schedule

There are currently no upcoming scheduled classes at this time.

Class Instructors


Stephen H. Bell

Stephen W. Bell has covered some of New York's most important stories. Before joining EMA, he was most recently Editorial Page Editor of The Buffalo News. Steve's analyses and opinions helped affect public policy and influenced state, local and national politics. His insights have particular value, based as they are on years as a reporter, senior editor and news media opinion leader. During 20 years at The News—upstate's largest newspaper—Steve also served as Managing Editor, City Editor and Business Editor. Prior to joining The News, Steve was a reporter for The Associated Press in both Albany and Buffalo. His career began at the Stamford (CT) Advocate. As a senior member of EMA's company-wide public affairs practice, Steve counsels our clients regarding policy, media relations, crisis management, community and regulatory matters, as well as assisting in a full range of public relations services. His client experience includes:
• HealthNow of New York, Inc.
• Erie County Medical Center
• Elderwood Health Care
• Lippes Mathias Wexler Friedman
• Rural Metro Health Services
• Seneca Nation Academy
• Center for Inquiry

Steve received his B.A. from Dartmouth College and his M.A. in European History from University at Albany. He is actively involved in the Western New York community, serving as Director of United Way of Buffalo and Erie County, Director of National Urban League, Director of ECMC Lifeline Foundation, and a board member for the 2010 Empire State Games and GreenOptions Buffalo.

Continuing Education


Who Should Attend

Anyone who wants to learn more about how to handle a crisis in their company.

Special Registration Information


Site Powered By Fission Content Management System | Buffalo Website Design & Web Hosting by 360PSG